Privacy Policy.

This page explains what information Yeti Pros collects through this website, why we collect it, and what we do with it. It reflects how the site actually works today. If anything here is unclear, call us at (480) 771-3252 and ask.

What we collect

The only information this site asks you for is what you type into an estimate or contact form: your name, your phone number, the city you are in, what you need help with, and, optionally, how you heard about us. We ask for a city rather than a street address because we do not need your address until we are actually scheduling a visit.

Like most websites, ours also records ordinary technical information automatically through analytics: pages viewed, approximate location derived from your network, the type of device and browser you used, and the site or search that referred you. We use that to understand which pages are useful, not to identify you personally.

When you send us a request through a form on this site, it also carries the page you sent it from and, if you arrived through a link or an ad, how you got here: the referring site, the campaign tags in the link (utm_source, utm_medium, utm_campaign), and Google’s ad click ID. That tells us which advertising produces real requests, and it is kept with your request and handled the same way as everything else you submit.

Why we collect it

We use what you submit to contact you about the work you asked about: to answer your question, quote the job, schedule a visit, or follow up afterward. That is the whole purpose. We do not sell your information, we do not rent it, and we do not share it with other contractors or lead brokers.

Calls and text messages

Text messages come from Yeti Pro Services LLC, which trades as Yeti Pros. Submitting a form does not sign you up for them. Our forms carry two separate, optional checkboxes: one for non-marketing texts about your service request (your estimate, appointment scheduling, technician arrival, and follow-up), and one for marketing texts about special offers, discounts, and service updates. Both start unticked, and consent to either is never required to request an estimate, to get service, or to submit the form. If you leave both unticked we will reach you by phone or email instead.

Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. Opting out of texts does not stop us from calling you about work already scheduled or in progress, and you can ask us to stop contacting you entirely by telling us so on the phone.

You must be 18 years of age or older to use this SMS service. Carriers are not liable for delayed or undelivered messages.

When you tick a box we record that you did, the wording you agreed to, and the date, so we can show what was consented to if you or a carrier ever asks.

Your mobile number and text-message consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who else can see it

A small number of service providers necessarily handle this data on our behalf: our website host, which stores form submissions; our analytics provider, which processes the technical information described above; and the phone and messaging services we use to reach you. They are permitted to use it only to provide those services to us.

We may also disclose information where the law requires it, or where it is necessary to protect someone’s safety or our legal rights.

Cookies and analytics

This site uses cookies and similar technologies for basic functionality and for analytics. Most browsers let you refuse or delete cookies through their settings. Refusing them may affect how some parts of the site behave, but you can still browse and still call us.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call (480) 771-3252 or use our contact form and tell us what you want done. We will act on reasonable requests. If you never submit a form, we do not have your contact information in the first place.

Children

This site is meant for adults arranging work on a home or business. We do not knowingly collect information from children.

Security

We take reasonable measures to protect the information submitted through this site, but no website or method of transmission is perfectly secure, and we do not claim otherwise.

Changes to this policy

If we change how we handle information, we will update this page. Because this policy describes current practice rather than a fixed promise about the future, it is worth re-reading if you are returning after a long gap.

Contact

Yeti Pros is a veteran-owned service-area business serving the Phoenix metro. We do not operate a public showroom, so the fastest way to reach a person is the phone: (480) 771-3252, or the contact form. AZ ROC #363372 (CR-39 A/C & Refrigeration) and AZ ROC #363423 (CR-11 Electrical).